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Communication Protocols (E03)


Content
  • 1. Workplace Communications
  • Introduction
  • Active Listening
  • Clarity and Rapport
  • 2. Written Communications
  • Emails
  • Chat Tools
  • Formatting Work Documents
  • Writing a Report
  • 3. Meetings
  • Group Meetings
  • Individual Meetings
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever
Prerequisites